Frequently Asked Questions
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Wildlife Search

We use air conditioned, RV-style buses with large windows. These buses hold maximum 24 passengers however we only sell to a maximum of 21 passengers to allow the extra room for guests to move around during stops.
Our wildlife guides are in constant communication about wildlife movements and patterns within Jasper National Park and will choose their route each day accordingly. Typically they will choose a mixture of main highways and smaller local roads. The tour travels on registered paved roads and does not travel off-road. As the guide will be doing their best to maximize your chance to find a variety of wildlife, they may aim to cover a wider area and reach a number of specific spots where different animals have been frequenting. Other times, the area they cover may be smaller. This is always dependant on the observed animal movement patterns at that time. 
In the summer season, elk, deer, big horn sheep, bears and bald eagles are the most common animals to be sighted, while occasionally, you may also spot moose, mountain goats or coyotes. In the winter season, we often spot elk, big horn sheep, coyotes and occasionally moose or wolves.  With the animals being wild, we can never make guarantees as to what you’ll find on each tour however having this flexibility of route, along with the local knowledge of the guide, increases your chances of encounters. You’ll also have the chance to learn interesting facts about the animals, their behaviours and habitats as your guide provides commentary and answers your questions along the way.
It is primarily a vehicle-based tour but there may also be some opportunities to get off the bus for closer viewing and occasionally a short walk (at the guide's discretion). 
Typically the animals tend to be most active in both the early morning and evening so there isn't any real difference between the two times. Generally we would suggest choosing the time that matches best with your schedule. While with wild animals the sightings do vary from day to day, going with a local guide at their most active time of day increases your chances for encounters. 
These tours are typically geared more towards adults providing educational commentary along the way, however you are welcome to bring babies with you if you wish. Children 0-4 years are free but must be mentioned when making the booking as each child is required to be allocated a seat on the bus. If bringing an infant, we also suggest bringing baby carrier for them to sit in on the bus. All our buses are fitted with seat belts which you could strap over the carrier. Otherwise if you’d prefer, babysitting services are offered by http://myjaspernanny.ca

Maligne Canyon Icewalk

The 6pm Headlamp tour however does provide a slightly more adventurous feel compared to the day tours. You would see individual ice features illuminated by torchlight, which is a truly surreal experience, although since its dark, you don't get as wider sense of where you are. For this reason, we'd usually recommend either the 9am or 1pm tour for as you will be able to see more of your surroundings and appreciate the full scenic aspects of the tour.
Our guides lead groups through the Canyon on the safest possible route, however as with any adventure activity held in a natural environment, there are still some risks involved. On the Maligne Canyon Icewalk you would walk approx 4km in around 2 hours. There are some ups and downs as well as a few higher step ups/step downs. Parts of the icy terrain are uneven and can be slippery/slushy. We do provide safety equipment including helmets, waterproof boots and ice-cleats which help give you traction on the ice, however there is still a risk of slips and falls. We don’t have any specific rules regarding pregnancy so it would be up to you to decide whether, you feel comfortable accepting these risks. All participants are required to sign a waiver prior to departing on the trip. If you were to decide this activity wasn’t suitable in your condition, another option for you could be our Winter Wildlife Search. This 3 hour tour is less physical and departs at 9am on Thursdays, Saturdays & Sundays.
On the Maligne Canyon Icewalk the pace is fairly leisurely covering approximately 4km in around 2 hours. The terrain however is undulating with some rolling uphill/downhill sections. There are also a few higher step ups/step downs. It is generally icy and parts of the trail can be uneven, slippery/slushy. We do provide safety equipment including helmets, waterproof boots and the ice-cleats which do help quite a bit to give you traction on the ice. Generally we take people of many different age groups and fitness levels on these tours, however it would be up to each individual to decide based on their fitness/mobility level, whether or not they would feel comfortable/competent in that environment.
Unfortunately we do not allow child carriers as the risk of a slip and fall on uneven icy terrain is a significant hazard. Children must be at least 7 years old to participate in the Icewalk tour. If you’d like to arrange a babysitter, please contact http://myjaspernanny.ca.

General FAQs

To arrange a babysitter, please contact My Jasper Nanny online at http://myjaspernanny.ca or by phone 1-780-852-9766.
Unfortunately our tours cannot accommodate dogs (exceptions made for Registered Service Dogs with Dog ID & certificate).
My Jasper Nanny offers dog Sitting Services. You can contact them at http://myjaspernanny.ca or by phoning 1-780-852-9766.